data protection

Information about privacy and data processing

As of 05.10.2018

We hereby inform you about the processing of your personal data and the data protection claims and rights to which you are entitled. The content and scope of the data processing depends largely on the services and products you have requested or commissioned by you.

1. Who is responsible for data processing and to whom can you contact?

USDatec Elektroniksysteme und Datentechnik GmbH, A-9832 Stall, Latzendorf 18a

Email: office@usdatec.at, Telephone: 43 4823 8101 0

2. What personal data is processed and where does this data come from?

We process the personal data that we receive from you in the course of the business relationship. These include

Root and legitimization data, eg name, address, telephone number, ID card data, ID card copy, authentication data etc.
Product, service and contract data, eg Produktbesitz, consulting protocols, software or license key used and their validity or expiration, access data for remote maintenance.
Image and sound data, eg recordings of the desktop surface in the course of remote maintenance, recorded telephone calls, photos of company infrastructure such as network cabling, network plan, IT infrastructure, PC's, software and data on your devices, etc.
Data for compliance with legal and regulatory requirements.

Many personal data that we process about you, you yourself have given us: for example, via email or our website, phone call, in personal conversation, etc.

In addition, the data may come from publicly available sources, eg commercial register, business chamber, etc.

For a detailed statement concerning you, you can assert your right of access.

3. For what purposes and on what legal basis is the data processed?

We process your personal data in accordance with the provisions of the European Data Protection Regulation (DSGVO) and the Data Protection Amendment Act 2018.

Processing for the fulfillment of the contract

Basically, we use personal data as part of our work in IT or IT consulting and needs assessment, conception, procurement, installation, maintenance, etc., as part of service activities, maintenance, etc. and to communicate with you.

Depending on the service or product purchased, the personal data used for processing may vary.

Processing to fulfill a legal obligation

Even legal regulations may require the processing of personal data. For example, information in criminal proceedings against prosecutors and courts, etc.

Processing on the basis of a legitimate interest

As far as necessary, in the context of considerations of interest, data processing beyond the actual fulfillment of the contract may take place in order to safeguard legitimate interests of us or third parties. This can happen in the following cases:

Needs analysis, direct customer approach, changes in the range of services, updates and new products that contribute significantly to data protection or the improvement of your IT environment or business processes;
Advertising or market and opinion research, as far as you have not objected to the use of your data in accordance with Art. 21 DSGVO;
Recordings of communication data (eg image, text, sound etc.) for eg improvements or complaints;
Business management and development of services and products;
Measures to protect employees and customers as well as property of society;
Fraud prevention and control measures;
As part of the prosecution.
Processing by consent

The processing of personal data takes place in accordance with the purposes set out in the declaration of consent and to the extent agreed therein.

A given consent can be withdrawn at any time with effect for the future.

4. Am I required to provide my personal information?

As part of the business relationship, you must provide the personal information necessary to enter into and conduct the business relationship that we are required to collect by law.

If you do not want this, we may not be able to provide or offer certain products or services.

If we are only able to process your data on the basis of your consent, you are not obliged to give this consent and to provide the data.

5. Is there a decision based on automated processing - eg profiling?

We do not use automated decision-making under Article 22 GDPR.

6. To whom are my personal data shared?

Within our company, those jobs or employees receive your data, which they need to fulfill the contractual, statutory and regulatory obligations as well as legitimate interests. In addition, commissioned by us contractors, third parties, your data (eg subsidiaries, external service providers, cooperation partners, etc. if they need to provide services your data)

All processors are required to treat your data confidentially and to process it only as part of the service provision.

If there is a legal or regulatory obligation, public authorities and institutions may be recipients of your personal data.

A transfer to third parties can also take place if you have consented to the transfer.

7. Are personal data transmitted to a third country?

In principle, these data can be transmitted to a third country if this is necessary for the fulfillment of contractual elements or services used. This can be the case, for example, when using cloud services or cloud backups.

In principle, data transfer is limited to countries in the European Union and Switzerland.

8. How long will my personal information be stored?

In any case, your personal data will be kept for as long as is necessary for the fulfillment of the respective purpose. Since our business relationships are usually not limited by a fixed period of time, we can store your data until further notice.

9. Which rights do I have?

The GDPR grants the following rights for your personal data. You have the right to:

Information, according to Article 15 GDPR
Correction, in accordance with Article 16 GDPR
Deletion, according to Article 17 GDPR
Restriction of processing, according to Article 18 GDPR
Data portability, in accordance with Article 20 GDPR
Contradiction, according to Article 21 GDPR
Decisions that are not based solely on automated processing (including profiling), according to Article 22 GDPR

Regardless of which right you wish to claim, you can always submit your application to us in the following three ways:

By letter, signed by hand and with ID card copy

USDatec Elektroniksysteme und Datentechnik GmbH
data protection
Latzendorf 18a
A-9832 stall

Personally at our business address
Required by e-mail, scanned signature and ID copy, to office@usdatec.at

Please understand that in case of doubt we request further information about your identity. This is also for your protection to give only authorized persons access to your data.

If you do not receive a timely response to an application, or believe that we have not complied with your application or violated your privacy policy, you may also lodge a complaint with the appropriate regulatory agency:

Austrian Data Protection Authority

Wickenburggasse 8, 1080 Vienna

Telephone: 01/52 152 - 0

E-Mail: dsb@dsb.gv.at

https://www.dsb.gv.at

cookies

We and our partners use cookies to provide appropriate services. This also applies if you visit our website or access our services.

A "cookie" is a small piece of data that is associated with your device when visiting a website from this website. Cookies are useful and can be used for different purposes. These include z. These include easier navigation between different pages, automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also allows us to show you relevant, tailored advertisements and to collect statistical information about your use of our services.

This website uses the following types of cookies:

"Session cookies", which ensure normal system usage. Session cookies are stored for a limited time during a session and are deleted from your device when you close your browser.
"Persistent cookies", which are read only by the web page and are not deleted when the browser window is closed, but saved on your computer for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, save your settings.
"Third Party Cookies" set by other online services that have their own content on the page you are visiting. This can z. For example, external web analytics companies that collect and analyze access to our website.

Cookies do not contain personally identifiable information that identifies you, but we may link the personal information we hold to the information contained in the cookies. You can remove cookies through the device settings of your device. Follow the appropriate instructions. Please note that disabling cookies may restrict certain functions when using our website.

The tool we use is based on the technology of Snowplow Analytics. For example, the information we collect about the use of our website includes how often users visit the site or which areas are accessed. The tool we use does not collect personally identifiable information and is used by our web hosting provider and service provider solely to improve our offerings.

Using Script Libraries (Google Web Fonts)

To make our content appear correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this site. Google Web fonts are transferred to your browser's cache, so they only need to be loaded once. If your browser does not support or deny Google Web Fonts, the content will be displayed in a standard font.

When calling script or font libraries, we automatically connect to the owner of the library. There is theoretically the possibility for this operator to collect data. At present it is not known whether and for what purpose the operators of the respective libraries actually collect data.
Here are the privacy policies of the Google Library operator: https://www.google.com/policies/privacy.

advertising

When you access our website, we may display ads using third-party ad technology. This technology uses your service usage information for the ad serving (for example, by placing third-party cookies in your web browser).

You can opt-out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). Information about the practices of NAI and DAA members, about your options regarding the use of such data by these companies, and how to unsubscribe from third-party ad networks operated by NAI and DAA members can be found on the respective website: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

marketing

We may use your personally identifiable information, such as your name, email address, phone number, etc., yourself or forward it to an outside subcontractor to provide you with promotional material about our services that you may be interested in.

We respect your right to privacy. Therefore, these marketing materials always give you the opportunity to unsubscribe from further submissions. When you sign out, your email address or phone number will be removed from our marketing mailing lists.

Please note that even after unsubscribing from receiving our marketing emails, we will continue to send you emails containing important information that does not contain a opt-out option. These include maintenance messages or administrative notifications.

Corporate transaction

We may disclose data in the event of a corporate transaction (such as the sale of significant parts of a business, merger, consolidation or asset sale). In the event of any of the above, the acquirer or the relevant company will assume the rights and obligations set forth in this Privacy Policy.

minor

The protection of children's data is very important, especially in the online area. The website is not designed for children and is not intended for them. Use of our services by minors is permitted only with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or legal guardian learns that his or her child provided us with personal information without their consent, they can contact us at office@usdatec.at.

Web analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website. This imprint was provided by ithelps.at.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The data collection and storage can be contradicted at any time with effect for the future. In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses are only shortened to exclude a direct personal reference.

Your IP address is recorded, but immediately pseudonymised (eg by deleting the last 8 bits). As a result, only a rough localization is possible.

Data processing is based on the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit. a (consent) and / or f (legitimate interest) of the GDPR.

Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is kept for a period of one year.

Updates or changes to this Privacy Policy

We reserve the right to change or revise this Privacy Policy from time to time. You will find the date of the current version at the top of the page under "Stand". Your continued use of the Platform following the posting of such changes to our site constitutes your agreement to such changes to the Privacy Policy and constitutes your acceptance of the commitment to the amended terms.